You can perform any customization on your product before the printing has been initiated for your personalized product. Follow the steps below to edit/alter your order if any of the criteria above are met.
1. Go to My Account page.
2. Then click on View Order History and it will take you to your orders record.
3. If you can see a view/edit order button on your screen, then you can click on it to change it. If the button cannot be seen, unfortunately, it means the printing has started and it cannot be reverted.
Note: The requirement of changing the quantity, paper stock/finish or shipping speed can be communicated to us at any time. We will be happy to assist.
Disclaimer: Some products cannot be edited as soon as their order is placed due to the nature of the products. For instance,
i. Design services
ii. Digital products
iii. Sale products
iv. Some photobooks
You will have to contact us directly if you need assistance with changing any order containing the above products.